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HelpDeskZ Hosting

HelpDeskZ is a web based support ticket system that is designed to be added easily to your website. It enables submission of support requests via email messaging or by using online submission form. You can also design pre-written responses to the most commonly sought after queries to reduce unnecessary workloads on your support staff and to offer speedy resolution of requests. Its intuitive interface facilitates ease of organizing support requests. HelpDeskZ also empowers you to create a robust knowledgebase to help users swiftly access answers to their issues by obviating the need to use support ticket system.

Go4Hosting has been in the forefront of presenting unimpeachable hosting services to customers from all industry verticals for more than a decade. We are backed by a proven track record of supporting mission critical web applications of our clients by strictly following SLAs to fulfill our clients’ expectations.

Why select HelpDeskZ web based support ticket system ?

  • Enables categorization of requests into groups organizing tickets and assigning those to agents
  • Mass assigning, deleting, and categorizing is enabled by Bulk Actions
  • Email piping facilitates opening of a ticket via email
  • Ensures fast and efficient resolution of common issues by offering canned responses
  • Can easily integrate third party functionalities with help of Login Share feature
  • Easily customize template with help of Twig template engine
  • Offers customization of user’s data for an appropriate response
  • Accelerates support requests by building a vast knowledge base

Go4Hosting range of offerings

Why Businesses Should Consider Go4Hosting for HelpDeskZ web based support ticket system ?

Go4Hosting is your ideal partner for running HelpDeskZ web based support ticket system because it supports ultra fast page loading speeds to match performance of you help desk. We host your business critical help desk software on enterprise class servers for unswerving performance.
  • Scalability

    We strive to fulfill your unique requirements of hosting HelpDeskZ web based support ticket system with our scalable and well-equipped facilities to accommodate growing needs of hosting.

  • State of the art infrastructure

    You can bank on our seamless network connectivity and unwavering support of top tiered data centers for reliable business availability and robust web presence with SLA backed network uptime of 99.95%.

  • Security

    Our six zone security systems ensure unmatched protection of your digital assets. We conduct frequent audit checks and continuously monitor all security systems to ensure unfaltering protection of clients’ business data.

  • Excellent connectivity

    We stringently adhere to SLAs and guarantee 99.95% network connectivity. We empower your critical applications with premium and low latency bandwidth that is reliable and seamlessly persistent.

  • Dependable performance

    We source all hardware components from industry leading vendors and use enterprise class equipment to ensure impeccable performance of your HelpDeskZ web based support ticket system.

  • 99.9% Uptime Guaranteed on Enterprise Dedicated Server

    Technical support

    Our dedicated technical experts are available round the clock via email, telephone, or live chat to solve any technical glitches in relation to HelpDeskZ web based support ticket system.

Go4Hosting caters to all your hosting requirements by providing enterprise class data center facilities and mission critical servers. Get in touch with our technical experts to know more.
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