Service Legal Agreement is a legal document wherein a service is formally defined. It is an inevitable component of the legal contract between the user and the provider. Apparently, a robust SLA covers all the products and services, which ensures customer satisfaction. Go4hosting guarantees 99.95% of uptime SLA, which implies that you will not encounter a probable downtime of more than 4 hours/year. In case the services are unavailable, Go4Hosting will be entitled to credit or refund as per the SLA.
Feature Highlights
99.95% SLA guaranteed
Close monitoring of service quality
If we fail in our obligations, compensation becomes available
We ensure higher customer satisfaction
Robust strategies implemented to deliver something extra to the clients
Go4hosting is a rewarding experience for our clients, not just because it adheres to the SLA, but also because of its consistent efforts to deliver beyond it.